In a market bustling with competition, the outstanding service you provide as a dealer can make all the difference. With the Holmatro Service Portal we offer you a unique tool to support you in this. It may very well be our smartest product ever. It will save you both time and energy and help you maximize the turnover from your existing customers.
Insight into the location and service status of all your customers’ tools.
Insight into the maintenance and inspection history of all your customers’ tools.
Increased speed and efficiency in inspecting and testing tools.
Direct access to all available documentation and information for each individual tool.
More efficient and straightforward procedures for repairing and ordering spare parts.
Get the Holmatro spare parts you need online, quickly and easily.
Quick and easy communication, both with your customers and Holmatro.
The service portal gives me more information on the tools our customers have and helps me identify opportunities for both service and sales.
David Fleming - Director/Owner of Vanguard Fire & Rescue Ltd.
The information from the service portal helps my technicians to perform repairs and inspections to Holmatro’s high standard. It’s service made easy!
Harish Sharma, General Manager Sales, ESMA Industrial Enterprises, UAE
Are you a Holmatro Service Center? If you are, you can use the Service Portal free of charge. If you are not yet a Holmatro Service Center, please contact Holmatro through service@holmatro.com to discuss the possibilities.
Privacy statement. We will gather your data, like name, address and phone number and store this is a database. The processing of your data is registered at the Dutch “College Bescherming Persoonsgegevens” in The Hague, The Netherlands by Holmatro N.V.. Your data will be used for the functionality of the Service Portal, after you approve the registration. Your data can also be used to inform you on information or offerings. Your data and your information cn be analyzed to match these offerings to your fit. We can use email to send you these messages. We will only do this after you have approved us to do so. You can always request your data, or have your data corrected or deleted. Please use email to communicate about such matter to support@holmatro.com. For more info, please read our conditions.
The number of users within the company account is unlimited.
No, at this moment the portal is only available for use on a PC, laptop or tablet.
Yes, the Service Portal is a web-based application.
Yes, the Holmatro Service Portal is suitable for Holmatro hydraulic, pneumatic and mechanical tools, or similar tools from other brands.
No, the Holmatro Service Portal is only suitable for Holmatro hydraulic, pneumatic and mechanical tools or similar tools from other brands.
Yes. You can even do a search using it.
All Holmatro tools that have been produced after May 2015 automatically contain a data matrix code. You can request separate data matrix codes for older Holmatro tools or tools from other brands through support@holmatro.com or from your Holmatro contact person.
Yes, the Holmatro Service Portal has an export feature, which makes it possible for you to export all your customers' tools (up to 1500 items) to an Excel document.
